Over the last short while we have been researching ways to bring our readers more meaningful information about Stone Gate Inn. The question we explored was “how can we really help our website visitors with tips and information that help them make a decision about staying with Stone Gate Inn?” The solution was right in front of our eyes. We decided we’d listen closely to what our guests and prospects were asking.

The following information was compiled from actual questions that have been asked of our guest services team.

• How can I order one of the bath robes?
  When you are staying at Stone Gate Inn dial 0 to speak to guest services. You can order as many bathrobes as you wish by adding your order to your hotel account.
• Do you let patrons from other hotels use your shuttle service to the Casino Rama?
  Unfortunately we do not. Our Casino Rama Shuttle Service is intended for Stone Gate Inn guests only.
• What are the hours of your pool?
  The pool and hot tub are opened daily between 6:00 am and 10:00 pm.
• I am interested in the shuttle service but only booked the room,
  can guests pay an additional fee to use the service?
  Unfortunately guests must book the Casino Rama Shuttle Package to use the shuttle service.
• I would like to inquire about the possibility of blocking off
  several rooms at your hotel for an event.
  Yes you can! The most common reason guests book a block of rooms is for their special wedding day.
• Please let me know if you offer any group rates for your rooms?
  Feel free to contact our General Manager to inquire about group rate discounts.
• What time is check in?
  Check-in time is 3PM
• We have tickets for a show at Casino Rama the same night our room is booked.
  Can we still book a Shuttle package?
  It can be done at the hotel when you check-in if the event is part of our program. In the future you can review our Casino Rama Packages first to see what events/ dates the shuttle is available on. Based on shuttle seating availability. We do recommend booking the Casino Rama Shuttle Package ahead of time as shuttle seating is limited.”
• Do you have WIFI at the hotel?
  Yes! Complimentary Wi-Fi is included.
• Is there an option to enter a CAA discount when making a reservation on line?
  Yes we offer CAA rates which are available when you book your accommodation
• Is it possible to have a late check out.
  We do offer late check out service which can be confirmed at check in.
• Is there a cost for the casino shuttle and what times are pick up?
  No. The shuttle is complimentary when you book the Casino Rama hotel shuttle package
• Does Stone Gate Inn offer special rates (corporate, Kaubo, etc.) for Lakehead
  University employees who periodically come to the Orillia Campus for business?
  We do indeed have corporate and preferred corporate rates available. Corporate rates are available Sunday – Thursday and preferred corporate rates are available 7 days a week. Please inquire about the best rate for your stay during your booking process.
• Can you recommend a rental car name for your area?
  There are multiple car rental agencies in Orillia and area. Our Guest Services staff is happy to direct you to the company of your choice as well as assisting with vehicle reservations.
• If possible, would we be able to get adjoining rooms?
  Yes we certainly do have multiple options for adjoining suites
• Do you have a shuttle bus to and from the Casino?
  Yes, our Casino Rama Shuttle package is available for selected events. When you select your event a list of times for Casino arrival and departure times are shown.
• We noticed you have a fitness facility & indoor pool.
  Do you offer fitness memberships for use of these facilities?
  The usage of our fitness facility and indoor pool is included in your hotel stay. We do not offer memberships for these facilities
• Is your facility dog friendly?
  Stone Gate Inn does not allow pets.
• It says you offer shuttle services to Casino. Can you tell me about the shuttle?
  You can learn more about Casino Rama and the Casino Rama Shuttle on our website
• Just wondering if you have any travel agent rates?
  We do have travel agent rates available Sunday –Thursday on a first stay basis which also includes a site tour.
• Do your rooms have a balcony?
  No we do not have suites with balconies but some of our suites do have sliding doors that open.
• Is there a waiting list I could go on if someone were to cancel?
  We do indeed have a wait list that guests can request to be placed on in case of cancellations.
• The four of us are going to attend the Beatles Celebration.
  According to the Celebration website, wristbands will be included with our reservation.
  We do offer a hotel package that includes wristbands at Beatlemania
• We are looking to book a block of rooms and were wondering if you have rooms
  available for this time and what the rates would be? These rooms would be for wedding guests.
  Please see our wedding booking pages online where your questions are answered. If you require more information a request form is located at the bottom of each page. Once you complete the form guest services will respond to your request within 24 hours.
• I was wondering if I can upgrade to an Executive Suite?
  The answer is subject to inventory. If we have the room you desire available, you are welcome to upgrade. This question is best answered by calling us ASAP or by booking your desirable room from the outset.
• I have allergies and need to know if the windows in your rooms open?
  We do have suites with sliding doors that open. Please make note of your request when making your reservation.
• Is your hotel close to the festivities if not will you offer a shuttle bus?
  Yes our hotel is located near the heritage district of Orillia. This is where many of Orillia’s festivities take place. Currently we offer a Shuttle bus only to Casino Rama. Learn more about attractions in Orillia by reviewing a complete list of Orillia Attractions on our website.
• I was wondering if there were any jobs available at the moment.
  To find out if there are any job openings contact our operations manager
• Please send me a quote for a group
  The most common group that book a block of rooms are weddings. For any group booking we encourage you to contact our guest services team to make appropriate arrangements.

If we have not answered your question please review our other informative pages:

• Stone Gate Inn’s Casino Shuttle FAQ
• Where is Stone Gate Inn located?
• Frequently Asked Questions

Thank you for making Stone Gate Inn Orillia’s #1 ranked hotel and ranked in the top 25 hotels in Canada!

When we heard that Casino Rama was discontinuing their shuttle bus we were worried about our guests that had come to enjoy this convenient service. After some discussion with our management team, Stone Gate Inn decided to step up to the plate with our own shuttle.

This new service will be available only to guests at Stone Gate Inn. It is offered as a complimentary add-on to hotel guests that want to enjoy Casino Rama while staying at Orillia’s finest hotel.

Your Getaway Package Includes:

• Over night accommodations in one of our luxuriously appointed suites
• Deluxe continental breakfast
• $20.00 in gaming tokens per person
• Evening turn down service
• Complimentary shuttle service to and from Casino Rama

Packages start at $84.50/ person (based on double occupancy)

This is a special introductory offer for the month of November 2012. It’s your chance to attend an entertainment event at Casino Rama while staying in the comforts of Stone Gate Inn. If you have not stayed with us before please feel free to read

what our guest are saying on our website or on Trip Advisor. We take pride in making sure your stay with us is beyond what you expect from a five star rated hotel.

For Casino events we offer 3 convenient departure times from Stone Gate Inn and Casino Rama. The time shuttle schedule was created with our guests in mind. There is a 3 hour cushion in both Stone Gate’s and Casino Rama’s departure time. This means you can combine the fun and excitement of Casino Rama with the entertainment event you have chosen.

Now you get let lose and not worry about drinking/ driving, accommodation, taxi cab fees and parking. There’s nothing else for you to do except have fun while enjoying the comforts of Orillia’s only luxury boutique hotel.

For more information on this amazing hotel package feel free to view the following pages:

• Fun at Casino Rama
• Stone Gate Inn’s Casino Shuttle FAQ
• Book your Casino Rama Getaway with shuttle service

If we have not answered all your questions on these pages feel free to contact guest services team or call us toll free 1-877-ORILLIA (1-877-674-5542).

Stone Gate Inn now offers a complimentary shuttle service for guests that book a hotel room. Take advantage of this fun-filled service that will provide you with excitement and take your hotel stay with us to a whole new level. Take in that entertainment event you’ve always wanted to see while enjoying our gracious hospitality and luxurious accommodation. Combine your Casino Rama event with with gaming excitement by utilizing our variable departure and arrival shuttle schedule. It’s all up to you!

• 1. When does the Casino Shuttle leave for the Casino?
  The Shuttle is available for hotel guests that want to attend a Casino Rama event. The shuttle has 3 departure times based on the time of each event. E.g. if a show begins at 8PM, departure times will be 5PM, 6PM and 7PM. This will allow guests to take in other forms of entertainment such as slots, black jack, etc.
• 2. When does the Casino shuttle pick guests up at Casino Rama?
  Departure times from Casino Rama begin at ½ hour after the event. If the show ends at 10PM, departure times are 10:30PM, 11:30PM and 12:30PM. Guests have the option to leave immediately following the show or stay to enjoy more Casino Rama excitement.
• 3. How can I purchase the shuttle service to Casino Rama?
  You can purchase any of our hotel packages that include a shuttle. When you do, the shuttle service is automatically included in your stay at Stone Gate Inn. When booking your Casino shuttle package please remember to choose a departure and pick up time for your shuttle service based on listed availability. Tickets to the event are not included in your package at Stone Gate Inn.
• 4. Does the Shuttle Driver sell tickets?
  No, you must purchase a hotel package online or by calling our guest services team Toll Free @ 1-877-ORILLIA (1-877-674-5542)
• 5. How can I pay for accommodations and a shuttle service?
  We accept (by phone or online) all major credit cards.
• 6. Can pets be included on the Shuttle bus?
  No, we are a pet free hotel and Casino Rama also has a no pet policy.
• 7. Are tips and gratuities for the shuttle bus driver included in the rate?
  No, they are not. If you feel your driver was worthy of a tip, feel free to do so directly with your chauffeur.
• 8. Are your rates the same online and offline?
  Yes they are the same.
• 9. Is Stone Gate Inn opened on holidays?
  Yes we are opened all year around.
• 10. When I am ready to board the shuttle where do I find it?
  Return to the check-in desk at reception where guest services will give you further instructions on boarding the shuttle bus.
• 11. What happens if I accidentally left items on the bus?
  Let guest services know or contact our lost and found team Toll Free: 1-877-ORILLIA (1-877-674-5542).
• 12. How many seats are available on the shuttle bus and how long is the drive?
  Our shuttle bus will accommodate up to 12 passengers in one trip. The distance from Stone Gate Inn to Casino Rama is 12 kms (approx. a 15 minute drive)

For a thrilling getaway packed with excitement Stone Gate Inn has a perfect package for you. Don’t worry about anything because we’ll take care of everything for you including a round trip casino shuttle. Enjoy a world-class venue with slots, blackjack, and roulette or take in an event at the entertainment center.

Casino Rama Deals Excitement

Make our connection with Casino Rama your advantage for a fun and thrill packed day of gaming excitement. You’ll never run out of excitement in this 192,000 ft² world-class venue.

• 2,500 slot machines
• Baccarat
• Big Six
• Blackjack
• Caribbean Stud Poker
• Classes for learning to play
• Craps
• Earn Club Points
• Get Cash back points based on your slot play
• Join the Player’s Passport™ Club
• Let It Ride
• Mini Baccarat
• Pai Gow Poker
• Pai Gow Tiles
• Poker
• Roulette
• Sic Bo
• Spanish 21’s
• Texas Hold ’Em
• Three-card poker
• War
• Win Casino rewards for outstanding play

Plus many more!

Stone Gate Inn Casino Rama Package Include

Make your stay in Orillia a Casino Getaway with Stone Gate Inn.

• Over night accommodations in one of our luxuriously appointed suite
• Deluxe continental breakfast
• $20.00 in gaming tokens per person
• Evening turn down service
• Complimentary shuttle service to and from Casino Rama

Stone Gate Inn is located in the heart of Lake Country about 12 Kms from Casino Rama. We set the standard for gaming excitement along with gracious hospitality. Our accommodations are rated by Trip advisor in the top 25 in Canada and #1 in Orillia. If you are looking for an extended stay, weekend casino getaway or one night of gaming fun let Stone Gate Inn provide you with our renowned gracious hospitality with luxurious accommodation that now includes a casino shuttle service.

Stone Gate Inn Casino Rama Get-Away Hotel Package

Found on the reserve land of Chippewas of Rama First Nation you’ll find a 94,000 square foot casino & entertainment facility. Whether you want to try your luck at the Casino or take in an entertainment event, you can count on a fun-filled time with plenty of excitement.

It does not stop there! If you want to couple your Casino Rama visit with Orillia’s number one hotel, we’ll shuttle you to and from Casino Rama.

Please fill out the form below, including your requested shuttle times and one of our guest services representatives will contact you within 24 hours to confirm availability of accommodations and shuttle.

Entertainment tickets must be purchased directly through Casino Rama

Now it’s time to ensure that your trip to Orillia is everything you anticipate by booking your accommodations at Orillia’s #1 Trip Advisor rated property, Stone Gate Inn!

Your Hotel Package Includes:

• Over night accommodations in one of our luxuriously appointed suites
• Deluxe continental breakfast
• $20.00 in gaming tokens per person
• Evening turn down service
• Complimentary shuttle service to and from Casino Rama

Casino Shuttle Getaway Room Rates

2013 Casino Rama Events With Complimentary Shuttle Service